Sameday’s goal in serving our customers is to provide them with the highest quality repairs with the ease and flexibility of their schedule. In a matter of hours our technicians can restore your vehicle to its original pre-damaged condition and get you back on the road.
We encourage our customers to send us feedback on our services and let us know how their overall experience was. Below is a letter we received from one of our customers in Seattle, WA.
I wanted to pass along my thank you for a great job that Pete Keen completed today on my 2012 Honda Crosstour. I had a paint scrape along about half of the right rear wheel well from getting to close to a concrete pillar in our parking garage and thought for sure I would have to end up having the entire area re-painted at a body shop. But I used SameDay before for a rock ding and knew you folks could do amazing things, but wasn’t sure with the depth of some of these scrapes if you could repair it this time around.
Pete came out early today and in less than 1 1/2 hours had the entire damaged area back to the way it looked driving out of the showroom! What he did, his attention to detail and the great professionalism he demonstrated for the whole repair was truly outstanding. I truly wanted it to look as good as it does now, but had steadied myself to be ready for some residual damage from the scrape. Unless Ishowed you exactly where the scrapes were before and you were looking with the absolute closest inspection possible, I would defy anyone to easily see that there had been any damage to the area.
Pete did an amazing job! Clearly he takes great pride in the work he does and more than once in watching him work you realized he wasn’t just a technician doing his job but a true “artist” at work at what he does and the level of quality he demands of himself before he calls any job ready for the customer. A truly fantastic job and a great customer rep in Pete Keen. I have no doubt I will be coming back to Sameday in the future for any paint issues but also for your other services also. Thank you!